
LEAD Program Modules — At a Glance
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Build Habits That Stick
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Apply behavioral science to form lasting habits.
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Focus on high-impact actions to achieve more with less.
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Eliminate time-wasters and reinforce productive routines.
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Build consistency in leadership behavior.

Creating High-Impact Teams
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Develop self-driven, accountable, and motivated teams.
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Foster a culture of ownership and continuous improvement.
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Align team roles with individual strengths and business goals.

Harnessing EI
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Enhance self-awareness and manage emotional triggers.
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Lead with empathy to strengthen team dynamics.
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Create a psychologically safe environment for openness.
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Resolve conflicts constructively and confidently.

Focusing Energy and Managing Time Like a Pro
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Prioritize tasks using proven tools (e.g., Eisenhower Matrix).
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Identify and eliminate distractions for deep work.
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Align tasks with energy levels for peak performance.
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Shift from busywork to value-driven activities.

Delegating to Drive Results
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Delegate with clarity, ownership, and accountability.
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Empower team members through trust and autonomy.
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Identify what, when, and to whom to delegate.
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Focus on strategic responsibilities, not task overload

Communicating to Inspire Action and Impact
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Deliver messages that are clear, compelling, and actionable.
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Use storytelling to influence and motivate.
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Tailor communication style for different stakeholders.
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Gain alignment and drive results through words.

Enhancing Customer Loyalty
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Understand and act on loyalty drivers and feedback.
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Design consistent, value-rich customer experiences.
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Build trust and long-term relationships with clients.
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Equip teams to exceed expectations consistently.

Making Ethical and Informed Decisions
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Evaluate choices using data and ethical principles.
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Balance short-term outcomes with long-term impact.
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Align decisions with values and stakeholder interests.
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Lead with integrity in complex situations.

Solving Problems and Thinking Strategically
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Break down challenges with strategic frameworks.
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Generate innovative, practical solutions.
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Plan for sustainable success and adaptability.
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Drive alignment between goals and actions.

Attracting and Retaining Top Talent
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Hire talent aligned with culture and performance needs.
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Foster growth and learning to retain top performers.
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Create clear career development pathways.
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Build a recognition and feedback-rich environment.
Satisfaction Guarantee
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